Namaste Nepal!
This time it’s a true story from #Nepal, our neighbour with a deep historical connection — a story of how we go the extra mile to keep customers smiling.
#Electrosteel exported 1100 mm diameter #DuctileIron pipes for the first time to the Kathmandu Valley Water Supply and Sanitation Project (KVWSSP).
The #KVWSSP had a problem while testing the pipeline, couldn’t figure out what was happening, and called us.
Almost immediately, a technical team from #Electrosteel rushed to #Kathmandu, and they discovered out a pipeline being tested had a minor technical problem.
We stayed there for almost a month and fixed the problem. No questions asked.
On the ‘rarest of rare’ occasion of a problem, we fix it — fast.